Customer Privacy Policy

Effective Date: 30/11/2024

Introduction
Welcome to www.biddingcart.com.
We are committed to safeguarding your privacy while providing you with an enjoyable shopping experience. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our online store and make purchases.

By using our website or mobile app, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect two types of information:

1.1 Personal Information:

When you register, make a purchase, or contact us, we collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (credit/debit card details)
  • IP address
  • Order history

1.2 Non-Personal Information:

We also collect non-identifiable data to improve user experience, such as:

  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Referring websites
  • Time spent on the site

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders
  • To communicate with you about your orders, offers, and promotions
  • To improve our website, products, and services
  • To analyze website performance and customer behavior
  • To provide customer support
  • To detect and prevent fraud
  • To send marketing communications, if you’ve opted in

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your data in the following circumstances:

  • Service Providers: We may share information with third-party vendors who assist us with services like payment processing, shipping, and customer support.
  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or respond to legal requests.
  • Business Transfers: If our company is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We take the security of your personal information seriously and implement reasonable security measures to protect it. However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies to enhance your shopping experience. Cookies are small text files placed on your device to help us analyze website traffic, remember your preferences, and improve the website functionality. You can control the use of cookies through your browser settings.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can update or correct your personal information at any time.
  • Deletion: You can request the deletion of your personal information, subject to applicable laws and regulations.
  • Opt-Out of Marketing: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link in any marketing communication.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or for legitimate business purposes.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

  • Email: biddingcart@gmail.com
  • Phone: +91 9778541841
  • Address: Corrazone, Near Cusat, Kalamassery, Ernakulam District, 682022 Pin,Kerala, India.

This template should be adapted to your specific business practices and legal requirements. It’s a good idea to consult with a legal professional to ensure full compliance with relevant laws such as the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the General Data Protection Regulation (GDPR) if you handle data of European customers.